Support desk

A clear path back to your dreams.

Tell us what happened and where you got stuck. Include your device model, iOS version, and EchoDream app version when they are relevant. Never email your password or a full payment receipt.

Email support[email protected]

Common paths

01 — 05
01

Restore an App Store purchase

Open Profile, then Settings and Plan. Choose Restore purchases. You must be signed in with the same Apple Account that made the purchase.

02

Manage or cancel a subscription

Open Profile, then Settings and Plan, and choose Manage subscription. Apple manages App Store billing and cancellation.

03

Delete your EchoDream account

Open Profile, Settings, then Delete account. Deleting EchoDream data does not cancel an active App Store subscription; manage that subscription with Apple first.

04

Report or block community content

Open the shared dream or comment menu to report it. Signed-in users can also block the author so their community content no longer appears.

05

A dream analysis feels upsetting or unsafe

EchoDream is a reflection tool, not medical or mental-health care. Stop using the analysis if it increases distress and contact a qualified professional or local emergency service when needed.